Privacy Policy

Information you give us

• When you request an offer: your name, phone number, ZIP code, and vehicle details such as year, make, model, VIN, mileage, condition, and ownership or title status.
• If you choose to add them: the pickup address, notes, and (on the detailed offer form) your email address.
• When you call or text us: the information you share in that conversation.

Information collected automatically

Like most websites, we and the services listed below use cookies and similar technologies to collect information such as your browser and device type, pages visited, the site that referred you, approximate location based on your IP address, and how you interact with pages (for example clicks and scrolling).

If you arrive by clicking one of our Google ads, the ad click identifier (gclid, gbraid, or wbraid) is stored in your browser for up to 90 days and sent with your offer request. This lets us tell Google Ads whether an ad led to a request or a vehicle purchase.

Third-party services on this site may collect information about your online activities over time and across different websites.

How we use information

• To review your vehicle, prepare an offer, and call or text you about your request.
• To schedule pickup or towing and help with title and DMV paperwork.
• To protect our forms from spam and abuse.
• To measure and improve our website and advertising, including reporting ad results to Google Ads.
• To meet legal and record-keeping obligations.

Service providers we use

We share information with companies that help us run this website and handle your request:

• Vercel, which hosts this website.
• Resend, which delivers your offer request to our team by email.
• Cloudflare Turnstile, which checks that form submissions come from people.
• Google (Google Analytics, Google Ads, and Google Tag Manager), for site analytics, ad measurement, and advertising, including showing our ads to people who visited this site.
• Microsoft Clarity, which records how visitors use our pages (such as clicks, scrolling, and page layout) so we can improve them.

Your choices

• You can block or delete cookies in your browser settings.
• You can limit personalized Google ads at adssettings.google.com and opt out of Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout.
• To review, correct, or delete the information you sent us, or to stop calls and texts about your request, call us or write to the address below.

Do Not Track

Our website does not currently respond to browser Do Not Track signals.

How long we keep information

We keep request information for as long as we need it to respond to you, complete a purchase, and meet legal, tax, and DMV record-keeping requirements.

Children

This website is for vehicle owners and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

If we change this policy, we will post the new version on this page and update the date above.

Contact us